A booking of transfer can be cancelled or changed in advance by giving 4 hours notice prior to the transfer time. To cancel or change any bookings, you must contact our customer service team. You do not change or a cancel a booking with our drivers.
Refunds will be issued on the following conditions:
All pre-paid bookings booked with a credit card or debit card or upi or any online payment,cancellation must be notified before 4 hours prior to the actual pick up time. if not notified the cancellation wil not be done and whatever payments have been made will not be refunded.
50% payments will be refunded If the passenger missed the flight or train, the passenger must inform Iwaycabs.com immediately by phone, email or sms and obtain a cancellation number from Iwaycabs.com.
All refunds with no bank charges will be made within 2days
If we are refunding to an international bank account, we will deduct all the bank changes from the actual refund amount and the remaining balance will be refunded within 2 days.